Shipping Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Buy Book Mart delivers books worldwide. This policy covers order processing, delivery estimates, tracking, customs, and more.

1. Order Processing

• Orders are processed Monday–Friday (excluding holidays).

• Please allow 1–3 business days for order preparation and dispatch.

• If there are delays due to stock availability, you will be notified promptly.

2. Shipping Methods & Estimated Delivery

• We offer several shipping options:

  • Standard Shipping: 7–21 business days (worldwide)

  • Expedited Shipping: 3–14 business days (select countries)

  • Express Shipping: 1–7 business days (limited regions)

• Delivery timelines are estimates and may vary due to customs, holidays, and remote locations.

3. Shipping Costs

• Shipping fees are calculated at checkout based on destination, package weight, and selected method.

• Occasionally, promotional free shipping may be offered. Eligibility is indicated on the Site.

4. Tracking Your Order

• Once your order ships, you will receive an email with a tracking number and link.

• Tracking may not be available for all countries.

5. Customs, Duties & Taxes

• International shipments may be subject to import duties, taxes, or customs fees, assessed by your local government.

• Buy Book Mart is not responsible for these charges; they are the customer’s responsibility.

6. Failed Delivery & Returned Packages

• If the carrier cannot deliver due to inadequate address or failure to receive, the package may be returned to our facility.

• We will contact you to arrange reshipment or refund (minus shipping costs).

• Additional shipping charges may apply for reshipment.

7. Lost & Damaged Items

• If your order is lost, arrives damaged, or is incomplete, email [Insert Support Email] within 7 days of receipt.

• Include order number and a photo (for damaged items). We will coordinate with carriers and resolve the issue promptly.

8. Restrictions

• Certain books or items may not ship to some countries due to local restrictions or publisher limitations. This will be indicated during checkout.

9. Delivery Address

• Please ensure that your shipping address is accurate and complete.

• Buy Book Mart is not responsible for delays or losses due to incorrect address details.

10. Contact

Questions about shipping?

Contact:
Email: [Insert Contact Email]
Phone: [Insert Phone Number]