Shipping Policy
Buy Book Mart delivers books worldwide. This policy covers order processing, delivery estimates, tracking, customs, and more.
1. Order Processing
Orders are processed Monday–Friday (excluding holidays).
Please allow 1–3 business days for order preparation and dispatch.
If there are delays due to stock availability, you will be notified promptly.
2. Shipping Methods & Estimated Delivery
We offer several shipping options:
Standard Shipping: 7–21 business days (worldwide)
Expedited Shipping: 3–14 business days (select countries)
Express Shipping: 1–7 business days (limited regions)
Delivery timelines are estimates and may vary due to customs, holidays, and remote locations.
3. Shipping Costs
Shipping fees are calculated at checkout based on destination, package weight, and selected method.
Occasionally, promotional free shipping may be offered. Eligibility is indicated on the Site.
4. Tracking Your Order
Once your order ships, you will receive an email with a tracking number and link.
Tracking may not be available for all countries.
5. Customs, Duties & Taxes
International shipments may be subject to import duties, taxes, or customs fees, assessed by your local government.
Buy Book Mart is not responsible for these charges; they are the customer’s responsibility.
6. Failed Delivery & Returned Packages
If the carrier cannot deliver due to inadequate address or failure to receive, the package may be returned to our facility.
We will contact you to arrange reshipment or refund (minus shipping costs).
Additional shipping charges may apply for reshipment.
7. Lost & Damaged Items
If your order is lost, arrives damaged, or is incomplete, email customersupport@buybookmart.com within 7 days of receipt.
Include order number and a photo (for damaged items). We will coordinate with carriers and resolve the issue promptly.
8. Restrictions
Certain books or items may not ship to some countries due to local restrictions or publisher limitations. This will be indicated during checkout.
9. Delivery Address
Please ensure that your shipping address is accurate and complete.
Buy Book Mart is not responsible for delays or losses due to incorrect address details.
10. Contact
Questions about shipping?
Contact:
Email: info@buybookmart.com
Phone: +1 (872) 379-0222
